Terms & conditions
This website is owned and operated by KCM Fitness.These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors personal training and online coaching services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these terms. Additionally, once a service is purchased, you are required to sign and agree to terms and conditions related to that service.
In order to use our website and/or receive our services, you must be at least 16 years of age to enter into these Terms as a binding agreement. You are not allowed to use this website and/or services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying a service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (II) you enter into a legally binding contract to buy an item and you complete the check-out payment process.
The prices we charge for each service are listed on the website. We reserve the right to change our prices for services displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payment page.
1. When purchasing a personal training package, you have 7 days to change your mind and receive a full refund, provided no sessions have been completed. Once a session has been completed, no refund is possible.
2. When purchasing an online coaching package, you will begin your month from the earliest Monday when the consultation form is returned. You have until your service begins to receive a full refund, once you begin the month of coaching, no refund is possible.
RETENTION OF RIGHT TO CHANGE OFFERING
We may, without prior notice, change the services; stop providing the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice or liability for any reason, or for no reason.
OWNERSHIP OF INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS
The services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all intellectual Property Rights thereto, are the exclusive property of KCM Fitness. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
RIGHT TO SUSPEND OR CANCEL USER ACCOUNT
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your service at any time. Such termination will be discontinued only upon expiration of the respective period for which you have already made payment.
You agree to indemnify and hold KCM Fitness harmless from any demands, loss, liability, claims or expenses (including attorney's fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
LIMITATIONS OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall KCM Fitness, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, KCM Fitness assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii)personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.
RIGHT TO CHANGE AND MODIFY TERMS
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website and our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices- please just notify us at any time.
PREFERENCE OF LAW AND DISPUTE RESOLUTION
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Neath Port Talbot. The application of the United Nations Convention of Contracts for the International Sale of a Goods is hereby expressly excluded.
CUSTOMER SUPPORT AND CONTACT INFO
For any enquiries, concerns or issues, please direct all communication to
We receive, collect and store information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, lengths of visiys to certain pages, page interaction information, and methods used to browse away from the page. We also collect personal identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4. To create aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don't want us to process your data anymore, please contact us at email@example.com.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org.